“We had Dave Droegkamp install a new furnace about 6 years ago. A down draft furnace because there is not a basement. At that time we knew we wanted central air so they installed an AC coil. Last year we completed the AC. For whatever reason things did not seem to go well. Numerous service calls after which it always seemed better but not what we thought central air would be. In late spring 2016 we decided to try again with a service call. I could not believe when we got a call three days BEFORE the appointment from the general manager saying he saw us on the schedule again. He said that they would make this right up to and including replacing the whole condensing unit. The serviceman came, diagnosed, replaced the unit and made sure that we were satisfied. We did not pay any more money and we have central air the way it should be. We cannot thank Dave Droegkamp Heating enough for following through and stepping up to help us .Thanks again!”
— Fran M.